Privacy
Last updated July 30, 2026. This policy explains what Rent Me CT collects through its website, Supabase fleet and customer portal, rental operations, and related service providers.
Rent Me CT is operated by Ancona Enterprises, Inc., a Connecticut corporation doing business as Rent Me CT (“Rent Me CT,” “we,” “us,” or “our”). Our mailing and rental location is 12 Holmes Circle, Farmington, Connecticut. You can call or text us at 860-558-6031 or use our contact page.
Depending on how you interact with us, we may collect:
We collect information when you choose dates or a car, submit a contact or account form, create or use a portal account, upload documents, sign an agreement, make a payment, request or manage an extension, return a vehicle, contact support, or change communication or privacy preferences. We also receive information from vehicles and toll systems, payment and identity providers, booking providers, insurers or coverage providers you choose, and hosting, security, and communications services.
The public website stores pending booking details in your browser's local storage so your selected dates, times, and vehicle can carry into the booking flow. The reviewed frontend does not set its own first-party advertising cookies with document.cookie. The customer portal uses necessary browser storage to keep you signed in securely. Your browser may still cache pages, images, scripts, and API responses, and third-party services may use their own cookies, storage, or logs under their own policies.
See our Cookie and Browser Storage Policy for the current item-by-item inventory and use to change non-essential choices.
When you request a phone-verification code, Rent Me CT uses the mobile number you provide to send the requested one-time security message. Separately, you may choose through an unchecked consent box to receive recurring transactional text messages concerning bookings, payments, documents, pickup, returns, extensions, and customer support. This recurring SMS choice is optional and is not a condition of purchasing or renting a vehicle.
Message frequency varies according to your rental activity. Message and data rates may apply. Reply STOP to unsubscribe from recurring messages or HELP for assistance. We may retain the phone number, consent status, consent timestamp, consent source, disclosure version, and opt-out status to operate the program and document communication preferences.
Rent Me CT does not sell or share mobile phone information or SMS opt-in data and consent with third parties or affiliates for their marketing or promotional purposes. We may provide this information to service providers, including Twilio, only as necessary to transmit messages, maintain consent and suppression records, secure the service, or comply with law. Those providers may not use Rent Me CT SMS consent information for their own marketing.
See the Rent Me CT SMS Program Terms for program details.
We disclose information to service providers only for the business functions they perform. Current categories and providers include:
We may also disclose information to professional advisers, insurers, financial institutions, government or law-enforcement authorities, or a successor in a merger or sale when permitted or required by law. When you leave Rent Me CT or use a third-party service, that provider's terms and privacy policy apply.
Rent Me CT uses Stripe Identity to help confirm that a renter is the person shown on a government-issued identity document. Stripe may collect identity-document images, facial or selfie images, information extracted from the document such as an ID number and address, device information, advanced fraud signals, and biometric identifiers used to compare the selfie with the document photo. Stripe shares verification results with Rent Me CT and uses information to operate, secure, prevent fraud in, and improve its services according to the choices and consent presented in Stripe's verification flow.
Rent Me CT's customer portal stores the Stripe VerificationSession reference, status, mode, error code, and verification timestamps; it does not copy the raw Stripe ID or selfie images into the Rent Me CT database. Authorized Rent Me CT personnel may have access to verification information through Stripe under Stripe's controls. Learn more in Stripe's Privacy Policy.
Contact Rent Me CT if you need to request deletion or redaction of verification data, revoke consent, or ask whether an alternative verification method is available. Stripe may also require a separate request for information it controls or retains under applicable law.
We share information only as needed to operate rentals, process payments, verify documents, send communications, provide customer support, comply with law, enforce agreements, protect vehicles, and work with service providers. Rent Me CT does not sell personal information for money and does not use or share personal information for cross-context behavioral advertising through the reviewed public website or customer portal.
Service emails about an account, reservation, documents, payment, extension, pickup, return, safety issue, or support request are transactional. Marketing email is optional and uses a separate unchecked choice. You can unsubscribe from marketing email using the link in the message or contact us. Opting out of marketing does not stop required rental or account communications.
We retain information only for as long as reasonably necessary for the purpose collected and for applicable legal, tax, accounting, insurance, fraud-prevention, safety, dispute, agreement-enforcement, consent, and suppression-list obligations. The retention period depends on the type of record:
When information is no longer required, we delete, de-identify, or securely dispose of it where reasonably practicable.
Depending on where you live and whether a privacy law applies to Rent Me CT, you may request access to, correction of, deletion of, or a portable copy of personal data; request a list of third parties to which we disclosed your data; opt out of sale, targeted advertising, or qualifying profiling; withdraw consent; or appeal a denied request. Connecticut residents may have these rights under the Connecticut Data Privacy Act.
Submit a request through our contact page, by calling 860-558-6031, or by mail to 12 Holmes Circle, Farmington, CT. Tell us the right you want to exercise and how we can verify your identity. We may request information reasonably necessary to authenticate the request. An authorized agent may submit a request where permitted by law. We will not discriminate against you for exercising a privacy right.
Where the Connecticut Data Privacy Act applies, we aim to respond within 45 days, subject to a legally permitted extension. If we deny a request, our response will explain how to appeal. You may appeal by replying to our decision or using the same contact methods with “Privacy Appeal” in the request.
See Your Privacy Choices for opt-out details. We treat a recognized browser-based universal opt-out signal, including Global Privacy Control, as an opt-out of sale and targeted advertising where required. Because our reviewed site does not currently sell personal data or use targeted-advertising pixels, the signal confirms those categories remain off.
Residents of California, Colorado, Connecticut, Delaware, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Virginia, and other states may have additional rights when their state law applies and its coverage thresholds are met. This policy describes the categories collected, sources, purposes, recipients, retention approach, and request methods used across our services. Rent Me CT does not offer a financial incentive for personal data and does not knowingly sell or share the personal information of consumers under 18.
Our rental services are for adults who meet the stated driver-age requirements and are not directed to children under 13. We do not knowingly collect personal information from a child under 13 through the website or portal. Contact us if you believe a child supplied personal information so we can investigate and delete it where required.
We use administrative, technical, and physical safeguards designed to protect personal information, including encrypted network connections, role-based access, database access controls, hosted payment and identity flows, logging, and restricted administrative functions. No system is completely secure, and we cannot guarantee that unauthorized access will never occur. If you believe your account or information is at risk, contact us immediately.
Rent Me CT operates in Connecticut and provides rentals in the United States. If you access the services from another country, your information may be transferred to and processed in the United States, where privacy laws may differ. Do not submit information if you cannot lawfully provide it for processing in the United States.
We may update this policy as our services, vendors, or legal obligations change. We will update the date above and provide additional notice when required. Material changes apply prospectively unless law permits otherwise.
Questions, privacy requests, and appeals can be directed to Ancona Enterprises, Inc. d/b/a Rent Me CT through our contact page, at 860-558-6031, or by mail to 12 Holmes Circle, Farmington, CT.